Projects
Quality of Service
A facade is generally the front part of or exterior of a building envelop. It is a loan word from the French facade, which means
“frontage” or “face”. A structure’s facade is important because
it is the part of a building’s structure that gives it a unique identity
that people can associate it with, giving character and personality
to a specific building.
High quality workmanship and materials used in facades give more
to a building than just aesthetic beauty. They can also contribute
towards a building’s durability, thermal efficiency, acoustics and
resistance through weathertight performance.
Having high quality team is an important element to deliver quality
projects that comes with 5 dimensions of quality of service such as:
● Reliability
● Tangibility
● Empathy
● Responsiveness
● Assurance
